In the event of a cancelation or the need of a refund, please read the following carefully. By requesting lessons, the student acknowledges the following policies.
A refund will not be given for cancelations for the following:
- Being 15 minutes late to the lesson. The lesson will be canceled and the student will not receive a refund.
- Student does not show up to the lesson.
- Cancelation with less than 24 hours notice.
A refund will be given for cancelations for the following*:
- Teacher is not able to make the lesson for an emergency reason. The student will be refunded.
- Cancelation with more than 24 hours notice.
- Internet connection does not work.
* Student may choose either a refund or to reschedule the lesson.
- Refunds will not be given after the lesson is taught.
- A refund may be requested on unused lessons in a package.